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How to use the Banza chatbot constructor

Learning resources to get you started using the chatbot constructor from Banza, for administrators and end-users. If you have any questions, don't hesitate to reach out.

🔖 Setting up

Checking the add-on installation

Chatbot creation

Register chatbot in Creatio

Create a custom bot handler

WhatsApp templates

Bot-message configuration

Setting up chatbot messages timeout

Setting up bot schedule

Setting closing dialogues by timeout

Troubleshooting

⚙️ Message configurations

Simple message

Message with buttons

Message with external URL button

Getting user’s personal data

Message with dynamic buttons

Message with catalog view

Getting user geolocation

Sending geolocation

Sending files

Getting files

Getting user photo

Message with static menu (Facebook Messenger)

Message in card view (Facebook Messenger)

Interactive message (WhatsApp)

Template message (WhatsApp)

👨‍💻 Viewing

View dialogue history

Dialogue analytic