This feature helps configure the message with the dynamic buttons menu that consists of the Creatio data.

<aside> 💡 Note: This feature is available in all messengers:

<aside> 📢 Attention: Remember that there are only 13 buttons in the Facebook Messenger Reply button menu.

</aside>

To create the message with the dynamic button menu, follow these steps:

  1. Add a new bot-message element or use an existing one.

  2. Add new item, by clicking the [Add message] button.

  3. Choose the [Buttons] type of the message.

  4. Select the necessary messengers.

  5. Write the text of the message. If necessary, you can specify the values of the parameters in the text.

  6. Pick the button menu type. This feature can be used with both button menu types in all messengers. More details about this feature are described here.

  7. Add one button to the menu.

  8. Activate the [Dynamic buttons group] feature.

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  9. Unroll the ‘Data source’ block on the open page.

  10. Fill in the main parameters:

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  11. Additionally, you can define the filter rules or the rules for sorting of the object data. The Filters creation builder and the Sorting creation builder provides further information about it.

  12. Unroll the ‘Mapping’ block on the open page.

  13. Fill in the following parameters:

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    If you want to configure the button title using data from several object columns, then:

    1. Activate the ‘Expanded button name’ option.
    2. Add the necessary object columns which values are used to generate the button title.
    3. Enter the title template in the field. Utilize {N} to designate the chosen columns in the template.

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Additional options

You can pick the button menu type. More details about it are described here.

You can arrange the menu buttons into several columns. Use the drag-and-drop function to reduce the ‘dynamic’ button's size.

For Viber messenger, you can set the button color or the button menu color.

For Telegram messenger, you can select one of the ‘Delete mode’ items.

The message button menu can also be expanded with additional static buttons. To do this use the Message with buttons description.

Related articles

Filters creation builder

Sorting creation builder

Set up converted values