This feature helps configure the message with the dynamic buttons menu that consists of the Creatio data.
<aside> 💡 Note: This feature is available in all messengers:
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📢 Attention: Remember that there are only 13 buttons in the Facebook Messenger Reply
button menu.
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To create the message with the dynamic button menu, follow these steps:
Add a new bot-message element or use an existing one.
Add new item, by clicking the [Add message] button.
Choose the [Buttons] type of the message.
Select the necessary messengers.
Write the text of the message. If necessary, you can specify the values of the parameters in the text.
Pick the button menu type. This feature can be used with both button menu types in all messengers. More details about this feature are described here.
Add one button to the menu.
Activate the [Dynamic buttons group] feature.
Unroll the ‘Data source’ block on the open page.
Fill in the main parameters:
Object
: Select the data source to generate the button menu. For example, ‘City’.
<aside> 💡 Note: If you can not find the necessary object, click on the [Actualize the Creatio structure] button and repeat the search.
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Name
: Enter the object name that serves as the foundation for the button menu generation.
Type
: Select the ‘By default’ item.
Without communication
: Activate this option.
Additionally, you can define the filter rules or the rules for sorting of the object data. The Filters creation builder and the Sorting creation builder provides further information about it.
Unroll the ‘Mapping’ block on the open page.
Fill in the following parameters:
Button value column
: Specify the object column which value will return as the answer when the user clicked it.Button name column
: Specify the object column which value will be a button title.If you want to configure the button title using data from several object columns, then:
{N}
to designate the chosen columns in the template.You can pick the button menu type. More details about it are described here.
You can arrange the menu buttons into several columns. Use the drag-and-drop function to reduce the ‘dynamic’ button's size.
For Viber messenger, you can set the button color or the button menu color.
For Telegram messenger, you can select one of the ‘Delete mode’ items.
The message button menu can also be expanded with additional static buttons. To do this use the Message with buttons description.