Facebook Messenger inline menu
Message with external URL button
Interactive message (WhatsApp)
<aside> 💡 Note: You can use the Bot-message configuration element with the ‘Button’ type in all messengers:
It has a text input field and a menu configuration with static buttons. The text message settings are the same as those of Simple message.
There are several functions to work with buttons:
To add a button to the menu, click on the [+] button.
To open the button configuration page, click on it. The menu contains general settings and additional settings for each messenger.
<aside> 💡 Note: To close the page, click somewhere outside of it.
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<aside> 💡 Note: To open the button configuration page, click on it. To close the page, click somewhere outside of it.
</aside>
List of button settings:
| Setting | Description |
|---|---|
Text |
The title of the button will be displayed in the chatbot interface. You can add emoticons or use macros. |
Note: You can use a macro in the button title. To use it add {N} in the button title and map the necessary parameter to the Macro {N} bot-message element parameter. |
|
Value |
This is the value that is received in the business process when the user clicks on the button. |
It is recorded into the Answer element parameter as the user’s response. |
*Attention: The value length of the Inline button must not exceed 30 characters.
Note: If messages in a chain are connected in a certain order: the message with the Reply button menu is followed by the message with the Inline button menu, then buttons of both types will be available in the latter message.
In this case, the signal received in the business process when the Reply button is clicked will be its title (not its value).* |
| Button action | List of actions that are performed automatically:
TTT. Its usage is described in the ‣.TTT. Its usage is described in the ‣.Open external URL. Its usage is described in the Message with external URL button.Catalog - left. Its usage is described in the ‣ .Catalog - right. Its usage is described in the ‣ . |
| Dynamic buttons group | It allows displaying data from the Creatio as a dynamic list of buttons.
Note: The example of settings and usage is described here. |For Viber messenger, you can set up a button display style, its color, or an image URL for the button view. These properties are compatible with each other.
You can select a color from the palette or set its value in Hex or RGB.