1. If nothing is displayed in the [Config] tab when opening the message element settings and the error is in the console, it is necessary to check that the data is set correctly in the TsiVarCharStaticFile and TsiVarCharacterConfig data binds.

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    If the data is set correctly (there is no error in the system configuration), reinstall these data bindings or contact the system administrator.

    To reinstall data, execute the next script on the database.

    update SysPackageSchemaData set NeedInstall = 1 where Name like 'TsiVar%';

  2. You cannot put the "XOR" element at the beginning of a branch.

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  3. You cannot set up a catalog message in Viber and Telegram in one element if 1 entry is selected in Viber. In Telegram, in such a case, buttons for paging through the catalog are not displayed.

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    1. If you don’t get a dialogue to process, check the bot weight settings.