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Learning resources to help you begin utilizing the chat operators from Banza for administrators and end-users. If you have any questions, don't hesitate to reach out.
This extension is designed for B2C companies that engage in active customer interaction. It simplifies the communication process for customers while also streamlining request processing and internal business processes for companies.
Management operators and teams
Setting up the dialogue actions
Dialog transfer from bot to operator
Dialogues processing by operator
Initiate a dialogue with client independently