Logging in Creatio provides a structured way to track changes across different levels of an object’s data. For efficient monitoring and historical tracking, you can set up logging for:

• Main Columns: This feature allows you to track changes directly in specific columns of an object. It ensures that any updates to critical data fields are recorded, providing insight into the core data of the object.
• Additional Columns: This functionality captures changes in supplementary columns related to the main columns. Logging for additional columns is activated when changes occur in the associated main columns, ensuring that related information is kept up-to-date.
• Object Details: This aspect of logging tracks changes in the details associated with the object. Each detail can be configured with its own set of main and additional columns, allowing for granular tracking within the object’s context.

Business Purpose: Implementing these logging mechanisms helps organizations maintain a comprehensive and accurate record of changes, which supports data integrity, facilitates audits, and enhances transparency in data management.

Create the Logging Rule

Establish a rule for logging changes in object columns by defining the parameters and setting up initial configurations.

1. Navigate to the Workplaces.
2. Go to the [Change log] section
3. Click the [+New] button to create a new logging entry.

<aside> 💡 Note: access to this section is controlled by the [Access to Setting Up the Changes History] (CanManageTsiChangeLog) system operation.

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1. Fill in the fields:

   • Name: enter a name for the logging settings (Required).

   • Object: select the object to be logged (e.g., [Account]) (Required).

     <aside> 📢 Important: This field is not editable after saving the entry

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   • Logging columns set: define the set of columns to be tracked. Create a new set by clicking the [+New] button in the dropdown list or use an existing one.

     <aside> 📢 Important:

     • If you're creating a logging column set for the first time, the field will automatically populate as “[Object Name] Default” after selecting the object.
     • If a logging column set already exists for the selected object, the field will automatically populate with the name of the existing set. </aside>

     <aside> 📢 Important: if the existing logging columns set was chosen - the fields will automatically populate in the [Main Columns] detail.

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   • Active: set the flag to activate the logging setting.

     <aside> 📢 Important: Update the logging settings to apply changes. Refer to Applying new logging settings.

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Set up the Main Columns for Logging

After you have created a logging changes record with a new logging columns set and filled in the main information, you can set up the object fields.

To add the main columns for logging follow next steps:

1. Navigate to the Workplaces.
2. Go to the [Change log] section