After configuring when and how notifications will be sent, it's crucial to identify the recipients of these notifications.
Recipients will vary based on the notification channel:
- Activity: Contacts, contact folders, roles, fields from object.
- Notification: Contacts, contact folders, roles, fields from object.
- Messenger notification: Messenger channels, contacts, contact folders, roles, fields from object.
- Email: Emails, contacts, contact folders, roles, fields from object.
Setup standard Recipients
Potential recipients that can be chosen for every type of notification channel include:
- Contacts
- Contact folders
- Roles
- Fields from objects
Setup Recipients for Email notifications
For the first option, specify the emails to be used as recipients of the notification:
- Email: Enter the email address not registered in the system.
- To: Check this flag if the notification is directly addressed to somebody.