The business purpose of email notifications in Creatio is to deliver timely updates and essential information to users via email. These notifications can include various types of messages such as task reminders, event invitations, system alerts, status updates, or personalized messages.

Set up the Email notification

If you need to receive a notification as a new Activity created in Creatio, select [Notification channel] - [Email] on the [Channel] tab.

The following fields will then appear on the page:

• Template: Specifies the subject line visible to users.
• Email Template: Users can customize email templates by selecting [Edit] and utilizing basic Creatio functionality. You can find instructions on setting up email templates by clicking here.

<aside> ⚠️ Important: To send notifications of [Email] type you need to specify the email address in the [NotificationMasterSenderEmail] system setting. Notifications will be sent from this email. You need to set up the mail provider for this email. You can find instructions on setting up mail box connection by clicking **here.**

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