If the settings for the connector between Creatio and OneDrive are correct, after uploading a file in the ‘Attachments’ detail, you can see the exact same file in the OneDrive folder.

In Creatio:

In OneDrive:

The file located in the [Attachments] detail can be downloaded back onto the computer by clicking on the hyperlink [Name].

When you delete the file from the [Attachments] detail, the file will also be deleted from the OneDrive folder.

<aside> 💡 Note: If you need to sync the changes in OneDrive, run the [Sync OneDrive changes] business process.

</aside>

Errors in work with ****files

• In case of an authorization error
• In case of duplicating the file
• In case of the inappropriate size of the file